Joao Paulo Yoshida

joao.yoshida@gmail.com | +1-469-605-7382 | LinkedIn Profile

 

 

Summary

Electrical-Telecommunication Engineering background

Broad technical knowledge on wireless networks mainly on 3G/4G, IP, IMS and Core network architectures

Knowledge of 3GPP standards GSM/WCDMA/LTE

2 years of experience in client facing / consulting large organization

8 years of experience in consulting, delivering and design training for clients as Senior Competence Consultant/Trainer

Consulting with multiple management level

Project management skills

Acted as Team Leader of 5 Learning Consultants

 

Core Competencies

Technical and business backgroundPre-sales supportProject Management

Presentation skillsCommunication skillsKnowledge sharing

Consulting skillsFacilitation skillsCreative & Innovating

Learning and ResearchingAnalytical 3rd-party management

Stakeholder managementTeam leaderNetwork design

Employment History

Ericsson, Plano, TX                                                                      1/2013 - Present

Business / Learning Consultant

·               Worked and consulted with executive leadership to design and implement learning programs

·               Developed new business offerings and models for learning services business

·               Managed local and global resources to develop new tools and products/trainings

·               Facilitated workshop / meetings to develop and improve programs and tools

·               Implemented structure knowledge sharing in the North America region

 

Main Projects/Achievements:

·               Ground breaking online program with online dashboard for 1,000+ employees

·               Training scored increased 7%

·               Structure knowledge sharing / lunch and learn

·               TV&Media project onboarding: ramp up time improved from 15-20 days to 8-10 days

Technology: IMS, VoLTE, IP, TV&Media, SDN, Cloud, Virtualization, Packet Core, Core Network

 

Ericsson, Plano, TX                                                                      2/2011 – 12/2012

Senior Technical Trainer

·               Facilitated technical training for internal and external customers (AT&T, Verizon, T-Mobile, USCC, U.S. Defense Gov FSIC, Rogers and others)

·               Designed technical trainings and workshops for internal and external customers

 

Main projects/Achievements:

·               Developed online training for external customers – extremely great acceptance and evaluation < 95% satisfaction

·               High customer satisfaction >90%

Technology: SGSN/MME, CPG, SSR, MSS, IMS, VoLTE, OSS-RC, EPC/LTE (4G) network and signaling, GSM (2G), WCDMA (3G)

 

Ericsson, São José dos Campos, São Paulo, Brazil                                                                      3/2005 – 2/2011

Senior Competence Consultant

·               Supported presales activities

·               Attended network design workshops

·               Designed customer training curriculum based on customer consultation and interviews

·               Developed and facilitated multiple technical training for multiple customers around the world

·               Managed training delivery for customer training program

 

Main projects/achievements:

·               Add-on sales award with Tier 1 carrier

-             Extra 3-month of training delivery

·               Developed / updated 10+ products for learning business

·               Improved technical / lab requirements by implementing remote/virtual equipment resources

-             Cost reduction from $1,000/day to $80/day for training preparation

 

Technology: MSS Blade Cluster, MGw, SS7/IP signaling, HLR, UDC, CUDB, GSM (2G), WCDMA (3G), Core Network

 

Atento Brasil S/A, São José dos Campos, São Paulo, Brazil                                          11/2002 – 3/2005

IT Support Analyst

·               Supported 750+ workstations network based on Windows

 

Main projects:

·               Scripting / automation for workstation update

·               Workstation / server maintenance

 

Technology: Windows Server, Microsoft Office, Norton Antivirus Server, Avaya Call Center

 

LSI, São José dos Campos, São Paulo, Brazil                                                                      1/2001 – 7/2002

Telecommunication technician

·               RBS, AXE and BSC lab support

 

Main projects:

·               Data transcript for equipment

·               Lab infrastructure support

·               Workstations / servers maintenance

Technology: AXE, RBS 200, BSC CPP, GSM, PSTN

 

Education

University of Dallas, Irving, TXExpected August 2016

Master Business Administration

GPA 3.6

 

Universidade de Taubaté, Taubaté, São Paulo, BrazilDecember 2005

Bachelor Degree in Telecommunication Engineering